Visiting the Museum
The Norton Simon Museum is reopening soon!
We look forward to welcoming visitors back starting on Thursday, May 20. Members can enjoy preview days from May 15-17.
Timed tickets for our members-only preview days will be available on our website starting Monday, May 10th at 10:00 a.m. Tickets for the general public will be available starting Tuesday, May 11th at 10:00 a.m. Members—prior to our ticket release times, we encourage you to create an account on our website and link it to your member profile to expedite the reservation process. A linked account is required to reserve member tickets.
In order to protect our staff and visitors, we’ve made some changes, and some of our galleries and amenities will be temporarily closed. Please carefully review these changes and the visitation protocols and guidelines listed below as you plan your visit. We look forward to seeing you soon!
|Monday||12:00 - 5:00 p.m.|
|Thursday||12:00 - 5:00 p.m.|
|Friday||12:00 - 5:00 p.m.|
|Saturday||12:00 - 5:00 p.m.|
|Sunday||12:00 - 5:00 p.m.|
|Seniors (ages 62 and above)||$12.00|
|Children (ages 18 and under)||Free|
|Students with valid I.D.||Free|
The Museum also offers free admission to active military personnel (valid ID is required), museum colleagues (business card or staff badge is required), members of AAM and ICOM (membership card is required), members of the media (business card or staff badge is required) and holders of the EBT card.
The health and safety of our visitors and staff is very important to us. These protocols will be strictly enforced.
- Wear a face mask covering your mouth and nose at all times, even if you’ve been vaccinated.
- Maintain a physical distance with people outside your group of at least 6 ft.
- Stay home if you’re feeling unwell or have had contact with a person with Covid-19 symptoms.*
- Occupancy throughout the galleries and gardens is limited. To ensure entry, we strongly encourage you to purchase or reserve tickets in advance. Please plan on arriving no earlier than ten minutes before your ticket time.
- Handwashing is encouraged, and hand sanitizing stations are available in select areas of the museum.
- Groups of more than six guests are not permitted. Onsite instruction is not allowed.
- Pathways in our sculpture garden will be one-way.
* Covid-19 symptoms include a fever of 100° or higher, cough, shortness of breath or difficulty breathing, sore throat, chills, headache, muscle ache, a new loss of taste or smell, congestion or runny nose, nausea, vomiting or diarrhea.
In addition to our Covid-19 protocols, we have instituted the following temporary changes:
- Our lower level galleries, store and theater will remain closed.
- In-person programming and tours, audio guides and printed brochures are temporarily suspended.
- Our coat check will be limited. Please leave all bags, purses or other carried items larger than 11” x 15” at home or in your vehicle. They will not be permitted in the galleries or garden.
- Please plan on arriving no earlier than ten minutes before your ticket time.
- Tickets are non-transferable.
- If you become sick or are unable to visit the museum, please contact our ticketing department at firstname.lastname@example.org or (626) 844-6930 to cancel. Members can cancel directly on our website.
- If you qualify for one of our “free admission” categories, you must bring proof of eligibility with you at check-in.
- Groups of more than six guests are not permitted at this time.
- Due to capacity restrictions, tickets are highly recommended, even if you qualify for one of our free admission categories (see above). Proof of eligibility will be required at check-in.
- Tickets can only be reserved or purchased for one visit per order.
- Members, prior to our ticket release, please create an account on our website and link it to your membership profile. A linked member account is required in order to reserve member tickets.
The Museum’s outdoor Garden Café, operated by the Patina Restaurant Group, will open beginning on May 15, but with limited capacity. No outside food or drink is permitted, unless for medical necessity (please inform a security manager).
The Museum Store will remain closed at first, but our online store is open.
All of our onsite programming is temporarily suspended. However, we offer a variety of virtual programming, including art-making activities for children and adults, videos on our collection and conservation efforts, school resources, and much more. Explore Museum from Home and Distance Learning.