Visiting the Museum

Welcome back to the Norton Simon Museum!  

We are excited to welcome you back to our galleries and garden once again. However, in order to protect our staff and visitors, we’ve made some changes. Please carefully review the visitation protocols and guidelines listed below before your visit. We look forward to seeing you soon! 

Temporary Hours

Monday 12:00 - 5:00 p.m.
Tuesday Closed
Wednesday Closed
Thursday 12:00 - 5:00 p.m.
Friday 12:00 - 5:00 p.m.
Saturday 12:00 - 5:00 p.m.

12:00 - 5:00 p.m.

Please note our sculpture garden, café and store close at 4:45 p.m. The final entry time for non-members or visitors without tickets is 4:15 p.m. 

Admission Fees & Tickets

Adults $15.00
Seniors (ages 62 and above) $12.00
Children (ages 18 and under) Free
Students with valid I.D. Free
Museum Members Free

The Museum also offers free admission to active military personnel (valid ID is required), museum colleagues (business card or staff badge is required), members of AAM and ICOM (membership card is required), members of the media (business card or staff badge is required), holders of the EBT card, visitors who are legally blind, and caregivers accompanying visitors with disabilities.

Advance tickets are no longer required, but are recommended to expedite check-in. Members check-in at the membership desk (no reservations required).


Covid-19 Protocols & Guidelines (updated June 15)

The health and safety of our visitors and staff is very important to us. These protocols will be strictly enforced.

  • Wear a face mask covering your mouth and nose at all times, even if you’ve been vaccinated.
  • Maintain a physical distance with people outside your group of at least 6 ft.
  • Stay home if you’re feeling unwell or have had contact with a person with Covid-19 symptoms.*
  • To expedite entry, we strongly encourage you to purchase tickets in advance (members do not need to reserve tickets in advance).
  • Handwashing is encouraged, and hand sanitizing stations are available in select areas of the museum.
  • Groups of more than six guests are not permitted. Onsite instruction is not allowed.

* Covid-19 symptoms include a fever of 100° or higher, cough, shortness of breath or difficulty breathing, sore throat, chills, headache, muscle ache, a new loss of taste or smell, congestion or runny nose, nausea, vomiting or diarrhea.

Other Temporary Changes (updated June 15)

In addition to our Covid-19 protocols, we have instituted the following temporary changes:

  • Our theater remains closed.
  • Drinking fountains are unavailable. Water is available for purchase in our garden café.
  • In-person programming and tours, audio guides rentals and printed brochures are temporarily suspended. Audio tours can be accessed via personal mobile devices; please remember to bring your own headphones to use in our galleries.  
  • Our coat check is limited. Please leave all bags, purses or other carried items larger than 11” x 15” at home or in your vehicle. They will not be permitted in the galleries or garden.
  • The final entry time for non-members or visitors without tickets is 4:15 p.m. 


Ticketing Information (updated August 26)

  • Advance tickets are no longer required, but are recommended to expedite check-in.
  • Our general admission tickets will be sold for a specific day but not a specific entry time.
  • We will release tickets one month at a time.
  • If you become sick or are unable to visit the museum, you may still redeem your ticket up to 4 weeks from the original visit date. 
  • Tickets are non-transferable.
  • If you qualify for one of our “free admission” categories, you must bring proof of eligibility with you at check-in.
  • Groups of more than six guests are not permitted at this time.
  • Tickets can only be reserved or purchased for one visit per order.

Questions? Please email [email protected].

Dining, Store and Programs

The Garden Café, operated by the Patina Restaurant Group, is open. No outside food or drink is permitted, unless for medical necessity (please inform a security manager).

The Museum Store is now open. You can also shop our selection of books, prints, gifts and more at Free curbside pickup for online orders is available.

All of our onsite programming is temporarily suspended, including our daily screenings of The Art of Norton Simon. However, we offer a variety of virtual programming, including art-making activities for children and adults, videos on our collection and conservation efforts, school resources, and much more. Explore Museum from Home and Distance Learning.

Audio Tour

Audio guide rentals are temporarily suspended. Audio tours can be accessed via personal mobile devices; please remember to bring your own headphones to use in our galleries.

Getting Here

The Norton Simon Museum is located at 411 W. Colorado Blvd, Pasadena, CA 91105

The Museum’s parking lot is free of charge, and there is limited free parking on adjacent streets. There is a limited number of bike racks on our property.

A Pasadena Transit bus stop is located in front of the Museum. Please visit the Pasadena Transit for schedules. The Metro bus line #180/181 stops in front of the Museum. The Memorial Park Station on the Metro Gold Line, the closest Metro Rail station to the Museum, is located at 125 E. Holly St. at Arroyo Parkway. Please visit Metro for schedules.

Visitor Conduct

Staff and visitors of the Museum have the right to an environment free from abuse, harassment, and threatening or inappropriate behavior. The Museum reserves the right to remove any person acting in a manner contrary to these guidelines.